General terms and privacy policy

Users of the website www.mindlab.hr (hereinafter: the site) and customers are obliged to familiarize themselves with the General Provisions and Privacy Rules before starting to use the site. By accessing the site, ordering any products and/or services, or using any part of its content, the user accepts the General Terms and Privacy Policy, as well as all other rules and conditions for using the site and the products and services provided through it.

Users agree not to use the pages in a way that harms its authors or third parties, and accept all risks of using the pages, as well as using, ordering and/or purchasing our products and services. The right to use the pages is a personal right of the user and cannot be transferred in any way to other natural and/or legal persons, nor is any user authorized to register other natural and/or legal persons. If the user does not agree with the above, he is obliged to stop using the site and the products and services provided through it.

The holder of all rights on the pages is the company Mind Lab doo (hereinafter: the Company). The content of the pages, as well as documents, data, information, materials, text, photos and videos published on the pages (hereinafter: content) are protected by copyright. Changing, lending, selling, reproducing, distributing or using the content in any commercial way is possible only with the prior written permission of the Company. The content on the pages can only be used for the individual needs of the user, while respecting all copyright and ownership rights and the rights of third parties. The company fully disclaims any responsibility for the accuracy and/or completeness of all information and content on the website, and reserves the right to make unintentional errors.

The company enables the use of the pages in the best possible way, which provides its users with a complete user experience. This includes continuously adding new informative content, adding new products and services to our web store, monitoring server operation, expanding capacity according to the number of users, supporting users and regular communication with them, and eliminating possible errors and problems in system operation. The Company sets up the entire content of the pages in good faith in order to make it easier for customers and users to choose when shopping and communicating with the Company. The company does not guarantee that the content of the pages fully corresponds to the actual state of affairs at the present time. All site content is regularly and thoroughly checked by the Company and, if necessary, relevant third parties.

The company does not assume responsibility for possible problems in the operation of pages, products and services. The Company cannot guarantee that the use of the pages will be uninterrupted or error-free. The user agrees that access to the pages may sometimes be interrupted or temporarily unavailable. Users use the sites at their own risk. The company is in no way responsible for the damage that the user may suffer by using the pages. The authors and other natural and/or legal persons involved in the creation, production and distribution of the pages (including their content) are not responsible for any damage caused as a result of their use or inability to use them.

The company administers the pages from its offices in Zagreb, Republic of Croatia. The company in no way declares that its products and/or services or the content of the pages on this location are suitable or available for use outside the territory of the Republic of Croatia, and access from areas where their content is illegal is prohibited. It is not permitted to use or export, or import, for the purpose of exporting products and/or services at this location, nor any copying or adaptation in violation of applicable laws or regulations, including, without limitation, export laws and regulations of the Republic of Croatia. If you decide to access this location outside the territory of the Republic of Croatia, you do so on your own initiative and are considered responsible for compliance with applicable local laws. These General Provisions and privacy rules are interpreted in accordance with the laws of the Republic of Croatia, and the principles of conflict resolution will not apply.

The user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such. The user is obliged to provide accurate, complete and valid personal data when filling out the registration form, contact form, and in all other situations when it is necessary. Acting contrary to this authorizes the Company to deny such user access to the pages or the realization of all or part of the products or services. The product purchase agreement between the customer and the Company is concluded at the moment of ordering a product or service.

The sending or transmission to or from this site of any illegal, threatening, abusive, defamatory, obscene, pornographic or other material that violates any law is prohibited. The company at this location does not want to receive from you confidential or other information that it cannot dispose of freely. Any materials, information or other communications that you transmit and/or send to this location will be considered non-confidential and non-confidential. The company has no obligations regarding this information. Employees of the Company may copy, disclose, distribute, apply, collect, save, record, organize, or otherwise use information and all data, images, sounds, text and all other materials contained therein for any or all commercial and non-commercial purposes. purposes. The aforementioned provisions do not apply to your personal data, as our regulation on the protection of personal data applies to them, which is in accordance with the General Regulation on the Protection of Personal Data.

The company fully disclaims any responsibility that may arise from, or is in any way related to, the use of the site, for any actions of the user by using or abusing the content of the site, and for any damage that may occur to the user or any to a third party in connection with the use or misuse of the content of the pages. The company is not responsible for any data loss that may occur during the transmission of information on the Internet. The user agrees and accepts that access to the pages may sometimes be interrupted, temporarily unavailable or disabled.

The Company is freed from any responsibility for damage that may have occurred when visiting the website due to illegal actions by third parties, computer viruses, interruption in the communication line, unauthorized access, inappropriate behavior, negligence and the like, and other cases for which the Company is not responsible. The company is released from any responsibility in the event of circumstances that prevent the use of the pages. The terms of this chapter apply to the entire content of the pages.

The company reserves the right to disable access to the site for users in the event of an assessment that it is being used in an inappropriate manner. The company reserves the right to deny access to the site to any natural and/or legal person based on its own assessments. The user undertakes to use the site in a way that does not endanger its resources, the Company’s resources, and the Company’s products and services as a whole. Inappropriate use of the pages is prohibited and may result in termination of access to them.

These pages contain content, as well as links to other websites created by third parties, which, whenever possible, will be marked as such. The company has no control over the said content or other websites at all, and fully disclaims all responsibility, including but not limited to the accuracy, completeness and availability of content on websites created by third parties.

The user is obliged to keep the information about his user account secret, and is fully responsible for all damage caused by unauthorized use of his user account. The Company reserves the right to amend or supplement the General Terms and Privacy Policy at any time. Changes come into force on the day of publication on the pages. Continued access to the site or use of any part of its content will be considered as consent to the modified or amended General Terms and Privacy Policy. The company advises you to periodically check the General Provisions and Privacy Policy in order to familiarize yourself with possible changes.

The links on the pages with the locations of independent producers and other actors are provided solely to make your work easier. If you use these links, you will leave the site. The company has not reviewed all of these sites of independent producers and other actors and does not control them and is not responsible for any of these sites or their content. Accordingly, the Company does not endorse or make any representations about them, nor about any information, software or other information, products and/or services found there, or any results that may be obtained from using them. If you decide to access any of the websites of independent producers and other actors linked to the sites, you do so solely at your own risk.

The company reserves the right at any time and without prior notice to change, supplement or cancel any part of its business, which includes the pages, that is, any part of them, services, functionalities, content, sub-pages and/or products and services that are available through them. provide. The right in question includes, but is not limited to, changing the time of availability of content, availability of new data, method of transmission, as well as the right to access or use the pages.

In accordance with Article 10 of the Consumer Protection Act (Official Gazette 41/14, 110/15), in case the user is dissatisfied with the delivered product and/or the service provided for any reason, he can send a written complaint to the Company at info@mindlab.hr . In order to determine as quickly as possible the specific product and/or service to which the user has a complaint, it is recommended to state his name and surname, telephone/mobile number and/or email address in the complaint, and to briefly describe the reason(s) for his complaints. . The company will confirm the receipt of the complaint in writing to the user without delay, and will send him a response within 15 (fifteen) days from the date of receipt of the complaint.

It is the duty and obligation of the user to use the website in accordance with the law of the Republic of Croatia, positive regulations, and general moral and ethical principles. The company has the right to control the content of the pages at any time to ensure compliance with the General Provisions and privacy rules, as well as positive regulations. The provisions of the Consumer Protection Act apply to the General Provisions and Privacy Rules. Amendments to the General Provisions and privacy rules are valid immediately upon publication on the pages.

U slučaju da korisnici imaju bilo kakva dodatnih pitanja ili nejasnoće vezanih uz Opće odredbe i pravila privatnosti, mogu se obratiti Društvu na info@mindlab.hr.